Unified travel platform delivering seamless experiences
Flexible pricing models maximizing revenue
Connect suppliers or bring your own
Robust API powering effortless integrations
Rich hotel data with real-time updates
Streamlined operations ensuring smooth bookings
Actionable insights through advanced reporting
Enterprise-grade security meeting global standards
Fully customizable white-label brand experiences
Powerful tools for managing partner agents
High-performance system built to scale
Dedicated support guiding rapid onboarding
We currently provide a Unified Hotel API Solution with full support for:
Search and availability
Real-time booking
Cancellations and amendments
Multi-supplier inventory management
Coming soon: Transfers and Tours & Activities
Not provided: Flights
Yes. You can use our API to build a complete B2C OTA under your brand, or choose our ready-made white-label booking engine. We also offer a full B2B travel portal with wallet management, accounting, access control, and smart notifications for managing agency networks.
Through 100+ suppliers, we offer global inventory with strong coverage in:
Europe: Extensive bedbank and GDS coverage
MENA: Regional aggregators and hotel chains
APAC: Direct contracts and local wholesalers
Detailed supplier coverage maps can be shared during a demo.
You can access 500,000+ hotel properties worldwide through our supplier network, covering all major destinations and accommodation categories from budget to luxury.
Yes. We offer a fully white-labeled booking engine with custom domain, branding, colors, and complete UI customization.
Zentrum Booking Engine: A complete end-to-end hotel booking solution for OTAs building a new platform.
Zentrum Connect: A unified API solution for OTAs that already have a booking engine and want to expand their supplier network through a single integration.
ZentrumHub uses a SaaS (Software-as-a-Service) subscription model that includes:
One-time setup/integration fee (varies by complexity)
Monthly SaaS fee (based on number of suppliers integrated)
No per-booking fees or commission sharing
No annual volume commitments
No minimum sales requirements
Example: Base plans start around USD $650/month for a minimal setup (2 suppliers). Pricing is customized based on your architecture, number of APIs, and product configuration.
No. We do not charge per-booking fees or take any commission. You keep 100% of your markup.
Yes—you have full control over your pricing strategy. You can:
Apply your own markup (global, supplier-wise, country-wise, hotel-wise)
Create promotions and discount rules
Display pricing however you choose
Manage rates completely from your backend
We support multi-currency display and checkout. Billing and settlement are available in major currencies including USD, EUR, GBP, INR, AED, and others.
Yes. The platform supports multi-language functionality, allowing hotel content and booking interfaces to be displayed in various languages for global audiences.
Yes. We offer enterprise plans with volume-based discounts for clients with committed booking volumes. Contact our sales team for custom enterprise pricing.
We offer 100+ pre-integrated suppliers, including:
Bedbanks: Hotelbeds, RateHawk, WebBeds, TBO
GDS: Amadeus, Sabre
OTAs: Expedia, Agoda, Booking.com, Priceline
Regional aggregators: GoGlobal, TravClan, and many more
With the BYOL model, you sign contracts directly with suppliers and use your own negotiated rates through our platform. With this approach:
You remain the merchant of record
You control pricing and commercial terms
You maintain direct supplier relationships
We provide the unified technology infrastructure
You can also upload and manage your own directly contracted hotel inventory. For direct hotels, we support channel manager and extranet integrations.
Yes—if you choose the BYOL model. You maintain your commercial relationships with suppliers, and ZentrumHub provides the technology to connect and manage all suppliers through a single API.
Absolutely. You have full flexibility to activate only the suppliers you want, and you can add or remove suppliers anytime based on your business needs.
Our platform automatically compares rates from all active suppliers in real time so you can show the most competitive prices. You can also configure supplier priority rules to control which rates are displayed first.
Yes. You can add new suppliers at any time through simple configuration updates—no additional development work is required on your side.
Our system uses:
REST API (JSON format)
Complete API documentation and reference guides
Downloadable Postman collections
Full sandbox/test environment with demo credentials
Dedicated developer support
Integration typically takes 2–4 weeks, depending on your tech team’s bandwidth and the number of suppliers involved.
We provide comprehensive technical resources:
For Integration:
Full sandbox environment for risk-free testing
Complete API documentation
Postman collections
Dedicated integration support and a technical POC
For Production:
Plan-based rate limits (base tier: up to 1M API calls/month; higher tiers available)
Smart caching recommendations
Retry logic, exponential backoff & supplier failover
24/7 monitoring of production endpoints
Yes. We provide a 99.99% uptime SLA for production environments (enterprise plans).
We also offer 24/7 monitoring, uptime reporting, and incident notifications.
Rate limits vary by plan.
We will work with you to ensure your limits match your expected traffic and growth.
ZentrumHub automatically normalizes data across suppliers.
We collaborate with mapping partners like Vervotech to ensure:
Deduplicated hotel listings
Consistent room type naming
Accurate rate comparisons
Unified content display
Yes. You can add new suppliers at any time through simple configuration updates—no additional development work is required on your side.
Our primary API is JSON-based (REST) — modern, lightweight, and easier to integrate for faster response times.
Yes. You’ll have full access to our sandbox to test every functionality before production deployment.
We manage all supplier API changes on your behalf.
Whenever suppliers update their APIs, we absorb those changes so no action is required from your side.
We deliver comprehensive hotel content, including:
Structured hotel master data
Rich property descriptions
High-quality photos and images
Room types and categories
Rate rules and pricing
Cancellation policies
Amenities and facilities
Geo-coordinates and location data
Fully deduplicated property IDs across suppliers
Reviews and ratings (where available)
Content depth depends on the supplier. We normalize and enrich data across sources to ensure accuracy and consistency.
Yes. Many travel products use our content layer to power destination discovery, accommodation mapping, and hotel information without enabling bookings.
Our Hotel Content API works independently and is ideal for:
Content-driven platforms
City/destination guides
Hotel discovery and mapping tools
Review and research platforms
Terms for caching, storage, and public display vary based on:
Platform type
Business model
Specific data sources involved
These usage rules are covered in our service agreement. Our team can advise based on your exact use case.
Dynamic data (rates, availability): Updated real-time during searches
Static content (images, descriptions, amenities): Refreshed regularly from suppliers
Yes, where available from suppliers. We aggregate scores and ratings from multiple sources to give a broader and more reliable view of customer feedback.
Most bookings receive instant confirmation.
In some cases, suppliers may mark inventory as on-request, depending on their availability systems.
Yes. Cancellations and modifications are fully automated through supplier APIs (where supported), with real-time updates reflected in your backend.
Our platform applies automatic retry logic and detailed error handling.
Any failed booking attempt is logged with clear supplier error messages to support quick resolution.
Payment is based on your direct agreements with suppliers (Bring Your Own Logistics – BYOL model):
Prepaid wallet (most common)
Credit line / post-paid (if allowed by supplier)
ZentrumHub does not handle financial settlement between you and suppliers — you maintain that relationship directly.
Amendments are processed in real time where suppliers support them.
The system automatically validates availability and pricing for the updated booking details before confirming changes.
We capture complete booking data, including:
Guest details
Room and rate information
Cancellation policies
Special requests
Payment details (based on your configuration)
Supplier confirmation numbers
Yes. You get a unified backend to:
Manage all suppliers
View booking data
Configure pricing and markups
Monitor performance and usage metrics
Our real-time availability reduces overbooking risk.
If a rare overbooking occurs, the system notifies you immediately with supplier error codes, allowing fast alternatives for customers.
We follow PCI DSS standards and best practices for secure payment data handling.
Our PCI DSS certification is currently in process.
We ensure security through:
Encryption
Secure data transmission
Strict access controls
Yes — we follow GDPR principles for data protection and privacy, including:
Data minimization
Encryption
Secure storage
Controlled access
Data protection by design
Our formal GDPR compliance certification is currently in process.
ZentrumHub is:
PCI-DSS secure
Protected with bank-level data encryption
(More certifications will be added as ongoing audits conclude.)
We apply enterprise-grade security measures:
Encrypted data storage (at rest and in transit)
Regular security audits and penetration testing
Strong access control and authentication protocols
24/7 security monitoring
Yes. We conduct:
Ongoing vulnerability assessments
Routine penetration testing
Scheduled security compliance reviews
We use industry-standard methods including:
API keys
OAuth tokens
Secure key management with rotation policies
We maintain a formal incident response process, including:
Immediate containment and investigation
Rapid remediation procedures
Transparent reporting and communication to clients
Detailed incident logging for follow-up improvements
ZentrumHub provides comprehensive business intelligence tools, including:
Real-time booking dashboards
Revenue and commission tracking by supplier
Supplier performance insights
Booking reports and transaction exports (CSV / JSON / API)
Daily inventory and performance analytics
All data can be exported to integrate seamlessly with your existing BI systems.
Yes. Our analytics dashboard provides detailed supplier metrics such as:
Booking success rates
API response time and reliability
Cancellation rates
Revenue contribution and profitability
You can generate multiple report types, including:
Booking reports (daily, weekly, monthly)
Revenue and commission reports
Supplier comparison insights
Cancellation and amendment reports
Search-to-book conversion metrics
Customer behavior and demand trends
Yes. You can create personalized dashboards tailored to your KPIs, audience, and operational priorities.
Yes. Our dashboards refresh in real time, providing live insights into bookings, revenue, and supplier performance as events occur.
Our white-label solution is highly flexible and supports full branding customization, including:
Custom domain
Logo, colors, and fonts
UI/UX customization
Custom booking flows
Branded emails and notifications
Payment gateway integration
Launch can typically be completed within a few days to a few weeks, depending on the level of customization and content readiness.
Yes. You can deploy the booking engine on your own domain, maintaining full brand ownership and customer trust.
Yes. We provide a well-optimized default flow, but the entire checkout journey can be tailored to align with your brand and user experience strategy.
No. All customer-facing pages are 100% under your brand — ZentrumHub remains completely hidden in the background.
ZentrumHub delivers enterprise-grade performance with:
Sub-second response times (typically <1 second overhead)
99.99% uptime SLA
Auto-scaling infrastructure for peak loads
Smart caching for faster delivery
Load balancing across multiple servers
Yes. Our cloud-based system is designed to support millions of API requests per day without performance loss.
Our infrastructure automatically scales to match increased demand, maintaining stable performance during high-traffic events.
Yes. We use global Content Delivery Networks (CDNs) to ensure fast content loading for users worldwide, no matter their location.
We offer comprehensive support, including:
Dedicated integration support during setup
Detailed technical documentation and resources
Ongoing customer success support
Developer assistance for troubleshooting
Email/ticketing support system
SLA-based uptime guarantees (enterprise plans)
We provide 24/7 platform monitoring.
Support availability and SLAs vary by plan — enterprise clients receive priority support with faster response times.
Schedule a demo where we will:
Walk you through the platform and API capabilities
Share supplier coverage insights for your target regions
Discuss your integration requirements
Provide a pricing proposal
Arrange sandbox access and documentation
Contact us: sales@zentrumhub.com or visit zentrumhub.com
Yes — reach out to discuss trial access.
We provide flexible onboarding and sandbox access tailored to your business needs.
We provide:
Technical onboarding sessions
API documentation + video tutorials
Best-practices and integration guides
Regular product update webinars
Dedicated Customer Success Manager (enterprise plans)
From first contact to going live typically takes 4–8 weeks, including integration, testing, and launch preparations.
Yes. We assist with:
Migration from existing hotel API systems or booking engines
Data migration and mapping
Integration support and launch transition planning
Our B2B Travel Portal includes:
Automated multi-tier pricing
Real-time credit management
White-label partner portals
Automated invoicing
Agent hierarchy management
Commission tracking
Wallet management and reporting
Yes. Our portal supports multi-level agent hierarchies, enabling you to manage large networks of agents with customized pricing, commissions, and access rights.
The portal provides a complete wallet and credit management system:
Add or adjust credit balances
Track transactions in real time
Set credit limits
Automate invoicing and reconciliation
Generate wallet and transaction statements
Yes. You can configure dynamic multi-tier pricing with custom markups for:
Agent groups (categories)
Individual agents
This ensures tailored commercial control across your network.
Commissions are automatically calculated based on rules you define — such as supplier, destination, property, or custom business logic.
All commissions are tracked and visible in real time.
Have more questions? Contact us at sales@zentrumhub.com or visit zentrumhub.com to speak with our team.
